Payment & delivery
We accept all major credit cards (Visa, MasterCard, American Express, Delta) and PayPal.
Delivery of lifestyle, fashion and small lighting goods to all Mainland UK addresses is £3.95 or FREE for orders over £75.00. European shipping is £10 and international shipping is £20.
Delivery of small furniture under 30kg and 1m in length (when boxed), to all Mainland UK addresses is FREE for orders over £75.00. European shipping is £15 and international shipping is £30. For offshore please get in touch with us at email@example.com to check applicable shipping rates for your chosen destination.
For delivery of furniture & items over 1m in length (when boxed), both in-stock and pre-order items, shipping rates do apply. This is charged for separately once an order is placed and delivery is confirmed. Please contact us at firstname.lastname@example.org if you would like a delivery quote before you purchase.
For small items up to 10kg in weight, delivery is via DPD or Hermes. For larger furniture items over 1 m in length and heavier items over 40kg in weight, delivery is usually via Freight Express on a 2 man, white glove service – they will contact you to arrange a suitable delivery day and time. Furniture can be taken to the room of your choice and unpacked with the packaging taken away for recycling, if requested.
Orders for in-stock items are normally dispatched within 2–3 working days, with furniture delivered within 14 days in the UK. For bespoke or made-to-order items delivery times do vary and we will confirm this once an order is made.